At Webmix IT, we strive to provide high-quality digital services that meet our clients’ expectations. Our Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting them.

1. Eligibility for Refunds

Refunds are only available under specific conditions, as described below:

• Service Not Delivered: If we are unable to deliver the agreed-upon service, you may request a full refund.
• Cancellation by Client: Refund eligibility for client-initiated cancellations depends on the stage of project completion. Please see section 2 for details.
• Service Dissatisfaction: If you are unsatisfied with the quality of a service, please contact us within [Insert time frame, e.g., 7 days] of project completion, and we will work with you to resolve the issue. In some cases, partial refunds or revisions may be offered at our discretion.

2. Refund Process for Client Cancellations

If you decide to cancel a project, the following refund policy applies based on the stage of the project:

• Before Project Initiation: If you cancel before any work has begun, a full refund will be issued, minus any processing fees (if applicable).
• After Project Commencement: If the project has begun, we will issue a partial refund based on the amount of work completed at the time of cancellation.
• Completed Projects: No refunds are issued for completed projects or final deliverables.

3. Non-Refundable Services

Some services are non-refundable due to the nature of digital work. These include, but are not limited to:

• Customized digital designs, including logos, vector portraits, or website graphics, after delivery.
• SEO, social media management, or digital marketing services where work has been performed.
• Any service that requires third-party expenses, licenses, or non-recoverable resources.

4. Requesting a Refund

To request a refund, please follow these steps:

1. Contact Us: Email us at [Insert Contact Email] with your refund request, including details about the service and the reason for the request.
2. Review Process: Our team will review your request within 3-5 days and determine eligibility.
3. Resolution: If approved, refunds will be processed within 7-10 business days and credited back to the original payment method.

5. Modifications to this Policy

Webmix IT reserves the right to modify this Refund Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Webmix IT
Email: help.webmixit@gmail.com
Website: https://webmixit.com/